No worries, we have free returns!*

*Custom products cannot be returned.

For the health and safety of our customers and associates we have adjusted our operation hours. Please check directly with your store for updated hours of operation prior to your visit. Please note that Pick Up In Store is now available. If you need assistance with a Pick Up in Store order you are unable to collect, please reach out to our customer service team at 1-(800)-403-7449 (USA) or 1-(877)322-1065 (CANADA).

Shipping Rates & Policies offers three shipping options: 2 Business Days, Standard Shipping and APO/FPO Standard Shipping. Please note that shipments can occasionally be delayed due to unforeseen circumstances. All shipments are sent fully insured.

Currently, we can only ship to addresses within the 50 United States and US Territories (Puerto Rico and Guam). We cannot ship to Post Office Boxes, or Internationally.

Every Custom order is hand-built to your specifications. Please allow up to 4 days prior to shipping.

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.


Standard Shipping Standard Eyewear and Apparel/Equipment:
5 business days
Oakley Custom Products:
9 business days
2 Business Days Standard Eyewear and Apparel/Equipment:
2 business days
Free for all Orders Over $100
$15 for all orders below $100
Oakley Custom Products: 6 business days
APO/FPO Standard Shipping All Products:
14 Business Days

Delivery times shown in the table include order processing and transport. You will receive an order confirmation letter after successfully completing the checkout process, and a shipping confirmation letter (including a tracking number) when your order leaves the warehouse. To check the status of your order please click here:


You can now choose to collect your order at Oakley Store, our associates will be happy to assist you with your order at collection.

Select “Pickup in store” option in the cart and choose a store from the list. Most in-stock items will be available for 2 business hours pickup and marked as ‘AVAILABLE TODAY’. Stores with no stock are also listed as AVAILABLE IN 2 BUSINESS DAYS as we can ship to the store always for free.

Note: You can collect your order when it’s convenient for you! Orders will be kept in the store for up to 1 week for pick-up. Don’t forget to check store hours.


We work hard to keep our shipping charges as low as possible. Certain large or bulky items such as Board Bags, Golf Bags and Luggage are considered oversize and/or over weight by FedEx or UPS. Therefore a surcharge will be charged depending on the item's size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by third party carriers for transporting oversize and/or overweight items.


All shipments to APO/FPO addresses are sent via our Standard service level. We estimate 14 business days for delivery once the order has been shipped; however, some destinations may take longer.