For the health and safety of our customers and associates, we have adjusted our operating hours. Please check with your nearest store for the most up to date hours of operation prior to your visit. You can now take advantage of our Pick Up In Store service or conveniently schedule an in-store appointment for a product consultation, Custom, or Prescription service via our Store Locator following the link https://www.oakley.com/en-us/store-finder. As we all navigate the situation in the weeks ahead, know that we are right here with you. If you need to reach us at any time or require assistance with a Pick Up In Store order you are unable to collect, please reach out to Customer Service at 1-(800)-403-7449 (USA) or 1-(877)322-1065 (CANADA).
Shipping Rates & Policies
Oakley.com offers two shipping options: Express Shipping and APO/FPO Standard Shipping. Please note that shipments can occasionally be delayed due to unforeseen circumstances. All shipments are sent fully insured.
Currently, we can only ship to addresses within the 50 United States and US Territories (Puerto Rico and Guam). We cannot ship to Post Office Boxes, or Internationally.
Every Custom order is hand-built to your specifications. Please allow up to 4 days prior to shipping.
Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances.
|Express Shipping||Standard Eyewear and Apparel/Equipment:
5 business days
|Oakley Custom Products:
6 business days
|Same Day / Next Day – Including Weekends in selected locations||9.95$|
|APO/FPO Standard Shipping||All Products:
14 Business Days
Delivery times shown in the table include order processing and transport. You will receive an order confirmation letter after successfully completing the checkout process, and a shipping confirmation letter (including a tracking number) when your order leaves the warehouse. To check the status of your order please click here: http://www.oakley.com/en-us/support/order-status
Select ‘Same day delivery’ option at checkout to get your orders same day 24/7*! Insert your delivery Address in the cart to validate service coverage and select among the available delivery slots today and tomorrow. Orders placed by 11am local time are usually served in same day. Cities covered by the service*: Tempe, Irvine, San Francisco, Brea, Sunrise, Orlando, Chicago, New York, Cincinnati, Arlington.
Who is Roadie™?
We are partnering with Roadie™ for Same Day Delivery service from our stores in the US. Once your order is confirmed and is out for delivery, we will send you an email with the delivery tracking code for real-time updates on your delivery. Roadie™ will send SMS notifications to the phone number provided for the order as soon as the shipment is out for delivery and when is delivered to you.
You can now choose to collect your order at Oakley Store, our associates will be happy to assist you with
your order at collection.
Select “Pickup in store” option in the cart and choose a store from the list. Most in-stock items will be available for 2 business hours pickup and marked as ‘AVAILABLE TODAY’. Stores with no stock are also listed as AVAILABLE IN 2 BUSINESS DAYS as we can ship to the store always for free.
Note: You can collect your order when it’s convenient for you! Orders will be kept in the store for up to 1 week for pick-up. Don’t forget to check store hours.
We work hard to keep our shipping charges as low as possible. Certain large or bulky items such as Board Bags, Golf Bags and Luggage are considered oversize and/or over weight by FedEx or UPS. Therefore a surcharge will be charged depending on the item's size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by third party carriers for transporting oversize and/or overweight items.
All shipments to APO/FPO addresses are sent via our Standard service level. We estimate 14 business days for delivery once the order has been shipped; however, some destinations may take longer.